Effective Date: [20-Sep-2019]

Welcome to www.theordinary.pk (“Website”, “we”, “us”, “our”).

By accessing or using this Website, you agree to the following Terms of Use. If you do not agree, please discontinue use of this Website.

The Ordinary Pakistan (www.theordinary.pk) is an independent third-party retailer.

We are not affiliated with, endorsed by, authorized by, or officially connected with DECIEM Beauty Group Inc., The Ordinary, NIOD, or any of their parent companies, affiliates, or subsidiaries.

All trademarks, product names, brand names, logos, and registered trademarks are the property of their respective owners.

References to “The Ordinary” are strictly for the purpose of identifying genuine branded products that we independently procure and supply.

Product Sourcing & Authenticity

We procure and supply 100% original and authentic The Ordinary products through legitimate international sourcing channels.

The Ordinary products are not officially distributed in Pakistan. Our objective is to provide Pakistani customers with convenient access to original international skincare products that may otherwise be difficult to obtain locally.

We operate as an independent reseller and do not claim any exclusive distribution rights.

No Official Warranty Representation

As an independent retailer:

  • We do not represent or administer manufacturer warranties.
  • Any manufacturer warranty, if applicable, is subject to the original brand’s policies.
  • We provide our own customer support in accordance with our return and exchange policy.

Intellectual Property Notice

All third-party trademarks, logos, product names, packaging designs, and brand identifiers remain the intellectual property of their respective owners.

Nothing on this Website shall be interpreted as granting any license or right to use any trademark without prior written consent of the respective owner.

Our Website design, layout, content, descriptions, and branding elements are the property of The Ordinary-Pakistan and may not be copied, reproduced, or distributed without written permission.

Product Information Disclaimer

While we strive to ensure product descriptions, ingredient lists, images, and usage guidance are accurate and updated, we do not guarantee that all information is error-free, complete, or current at all times.

Customers are encouraged to:

  • Review product packaging directly upon receipt
  • Conduct patch testing before use
  • Consult a qualified dermatologist where necessary

We are not liable for individual skin reactions, misuse of products, or outcomes resulting from failure to follow product instructions.

Personal Use Policy

Products purchased from this Website are intended for personal consumer use unless otherwise agreed in writing.

We reserve the right to limit quantities, cancel orders, or refuse service at our discretion where misuse, resale abuse, or suspicious activity is identified.

Limitation of Liability

To the fullest extent permitted under applicable law:

  • We shall not be liable for indirect, incidental, special, or consequential damages arising from the use or inability to use our products or Website.
  • Our total liability shall not exceed the purchase value of the product in question.

Nothing in these Terms limits rights available to consumers under applicable Pakistani consumer protection laws.

Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes arising shall be subject to the exclusive jurisdiction of the competent courts of Pakistan.

 

Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Website constitutes acceptance of any changes.

Contact Information

For questions regarding these Terms, please contact:

Email: cs@theord.pk

Whatsapp/Call: +92-333-2824048
Website: www.theordinary.pk